You are a customer service manager at Kodak. Today you receive a letter from Richard Coppe, a 28 year old resident of Orlando who wants Kodak to foot the bill for a round-the-world trip because his Kodak Fun Saver cameras malfunctioned and none of the pictures could be developed. Mr. Coppe requests that Kodak refund the cost of his trip ($15,000) because he lost memories. Kodak FunSaver cameras are single use cameras loaded with film that cost about $15. Mr. Coppe mentions that he had purchased 12 for his trip.
As soon as you read the letter, you know what went wrong and why he lost the film. Of the 5 million FUNSAVER cameras sold last year, 20,000 malfunctioned. One of the suppliers of the cameras squirted too much oil into the shutter mechanism during manufacturing. The cameras from the lot were recalled. In fact, Kodak spent a great deal of money to remove the cameras from store shelves ($250,000), and notices of the recall were displayed in stores that carried the camera that provided directions to customers who had already purchased the camera. Mr. Coppe missed these notices.
Kodak has since redesigned the FUNSAVER camera so that it will work even with excess oil.
Although you are sorry, Kodak’s policy is to never assume responsibility beyond replacing a camera or film. In fact, your supervisor thinks the request is preposterous. She agrees, though, that this customer has suffered more than a routine loss of snapshots. While you cannot refund the cost of his trip (or any part of it), you can give Mr. Coppe a new digital camera, KODAK PIXPRO AZ252 Astro Zoom Digital Camera, worth $250.
Write a letter to Mr. Coppe that refuses his demand for the $15,000 but retains the customer’s goodwill. (In the letter, use your name in the signature line.)
Essayblazers.com is an online academic writing site which provides students with quality and professional assistance in completing their essays, research papers and other assigned tasks. The website has a wide range of services including essay writing, dissertation tutoring and exam taking services among others. It has a state of the art ordering system that allows customers to place orders quickly, conveniently and securely.
Essayblazers’s professional writers are highly skilled in crafting customized pieces on any topic given by its customers. Customers can choose from over 400+ writers who have different qualifications such as Master’s degrees or PhDs in various fields of study. As soon as a customer places an order, they will be matched with the most suitable writer for their assignment based on its complexity and difficulty level. All assignments are done within the stipulated timeline while maintaining high standards of quality expected by universities across the world.
The company also offers specialized dissertation tutoring service where it provides guidance on how to craft unique dissertations without plagiarism or errors. Each project is studied deeply before being assigned so that it meets all academic requirements while still providing interesting content to readers. The experienced dissertation tutors provide comprehensive understanding on relevant topics by conducting extensive research and applying advanced tools for analysis like SPSS or STATA software packages among others. This ensures that clients receive error free work when they submit their projects for review at university level which enables them to excel academically due to high-quality results achieved through this service offered by Essayblazers .
In addition to essay writing services, Essayblazers also offers exam taking services for those students who may not have enough time or resources needed in preparing for exams effectively . Professional Exam takers help reduce stress levels related to having limited knowledge about certain concepts covered under the syllabus thus allowing them more time needed during revision periods prior exams so they can perform better than usual thereby increasing chances of achieving higher grades compared to other classmates .
Finally , Essayblazers comes with great refund policies tailored toward ensuring customer satisfaction by giving refunds whenever necessary either partially or fully depending upon circumstances without any charges applied whatsoever . Within 14 days after submission , mistakes found within purchased documents may be amended free of cost until complete satisfaction is reached according clients expectations . This makes sure results obtained from hiring experts through this platform meet required standards necessary for successful completion of coursework enabling students achieve greater heights academically .
To sum up , EssayBlazer provides numerous advantages ranging from expertise available regarding article composing till last minute examination preparations making it an ultimate destination towards academic success both playfully & professionally along with 100% satisfaction guarantee !
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.Read more
Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.Read more
Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.Read more
Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.Read more
By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.Read more