Operational Excellence: Information Systems for Business and Beyond Study Questions.

Chapter 12 – study questions 1-11, Exercise 1 & 2

Study Questions:

What does the term information systems ethics mean?

 
What is a code of ethics? What is one advantage and one

disadvantage of a code of ethics?

 
What does the term intellectual property mean? Give an

example.

 
What protections are provided by a copyright? How do you

obtain one?

 
What is fair use?

 
What protections are provided by a patent? How do you obtain

one?

 
What does a trademark protect? How do you obtain one?

 
What does the term personally identifiable information mean?

 
What protections are provided by HIPAA, COPPA, and FERPA?

 
How would you explain the concept of NORA?

 
What is GDPR and what was the motivation behind this regulation?

 

Exercises :

Provide one example of how information technology has created an ethical dilemma that would not have existed before the advent of I.T.

 
Find an example of a code of ethics or acceptable use policy related to information technology and highlight five points that you think are important.

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