ISO 9001/14001 Certification Since 1992, firms wishing to compete globally have had to comply with a

ISO 9001/14001 Certification Since 1992, firms wishing to
compete globally have had to comply with a series of standards developed and
maintained by the International Organization for Standardization (ISO). ISO
9000 standards address Quality Management Systems (QMS) within an organization.
ISO 9001 certification means that an organization has a QMS in place to
measure, achieve, and continually improve their customers’ quality
requirements, whether the organization provides products, services, or a combination
of both. The ISO 14000 standards address Environmental Management Systems
(EMS).
»

ISO 9001/14001 Certification Since 1992, firms wishing to
compete globally have had to comply with a series of standards developed and
maintained by the International Organization for Standardization (ISO). ISO
9000 standards address Quality Management Systems (QMS) within an organization.
ISO 9001 certification means that an organization has a QMS in place to
measure, achieve, and continually improve their customers’ quality
requirements, whether the organization provides products, services, or a combination
of both. The ISO 14000 standards address Environmental Management Systems
(EMS). ISO 14001 certification means that an organization is setting
environmental objectives, identifying and controlling their environmental
impact, and continually improving their environmental performance. Vail Resorts
Hospitality manages contracts within the Grand Teton National Park near
Jackson, Wyoming, through the Grand Teton Lodge Company (GTLC). Grand Teton
Lodge Company was one of the first Wyoming tourism entities to achieve ISO
14001 certification, a designation that also places them among an elite group
of national park concessionaires that have received such certification. GTLC is
also ISO 9001 certified, the only hospitality company in the United States to
certify their quality management system. Each year their commitment is verified
through independent, third-party audits. Vail Resorts reports that the
environmental management system has been successfully recertified each year,
including several years with no adverse findings in this process. The GTLC EMS
has achieved goals related to the environment such as annually diverting 300
tons of waste from landfills through recycling and reuse and working with their
food vendors to develop a line of eco-friendly disposable food containers. You
can read more about the ISO certification process and Vail Resorts’ quality and
environmental efforts at the following Web sites: www.iso.org and www.vailresorts.com.

»

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